Pulp & Paper

Customer Service

"We contacted SAF's customer service for assistance in analyzing an over-voltage event that our 1000 HP Opal Starter suffered. Their phone and email support was prompt, accurate, and of great help. The starter was not a root cause of the event, and has continued to run trouble-free since 2008.”

George Bertholet

Chief Engineer,

USNS John P. Bobo

EXPERIENCE

“The upgrade of AMD’s Letourneau Crane #19 was a complete success. The SAF team did their homework to ensure that all of our operational, technical and safety needs were met. SAF’s commitment to customer service is beyond reproach. The crane now runs flawlessly. With this Crane and down the road, we know that we are in good hands with SAF.”

Jerry Pruden

AMD, Electrical Trade Specialist

Responsiveness

"The SAF team is helpful and hands-on. I have benefited from the reliability and performance of the SAFphire product and as well from their technical expertise. It is hard to find such great customer service and care that SAF provides."

Adam Scime, EIT

Process Control I, BSC Hamilton Works

U.S. Steel Canada

Technical Know-how

“Having implemented SAF’s SAFphire controller in the steel industry in dozens of systems, I have found SAF knowledge and their experience extremely beneficial. The unique mathematical modelling of the SAFphire controller and its intuitive SBL control block programming language is unmatched in the automation industry.”

Alex Lultschik, P.Eng.

Systems Engineer

Alsim Engineering Inc.

Integrity

"The 1/15 scale tunnel is running great! After the installation of the newly rebuilt SAF Controller, things are working flawlessly. It's truly remarkable to witness the 20+ year old antiquated system that had once been flooded out, hum like new!"

Colin Britcher

Mechanical and Aeropsace Engineering

Old Dominion University

Search form

You are here

What Our Clients Say

Customer Service

EXPERIENCE

Responsiveness

Technical Know-how

Integrity